Loomfast support

Contact us

Need a hand? Get in touch for help with the Loomfast app, your account, bookings or Loomfast Hub.

For a pickup, delivery or service update, you can also contact your laundry through the booking details in the app. Please never share your password, OTP or payment card details.

Company and grievance contact

LOOMFAST PRIVATE LIMITED
Door No. E 1 - P 27, 29/1899, 2nd Floor, Venture Arcade, Mavoor Road, Thondayad, Kozhikode, Kerala 673016, India.

Grievance Officer: Vivin N, Co-founder.
Email support@loomfast.com or call +91 790 273 6938. Consumer complaints are acknowledged within 48 hours and addressed within one month, subject to shorter applicable legal deadlines.

To request account or personal data deletion, email support with the subject “Account deletion request”. See account deletion and retention details.